1. Who we are
KES Dog Training is the data controller for personal information collected through this website.
- Legal entity: [BUSINESS / LEGAL ENTITY NAME]
- Company number: [COMPANY NUMBER]
- Registered address: [REGISTERED ADDRESS]
- Contact email: [CONTACT EMAIL]
2. Data we collect
When you make an enquiry we collect:
- Your name, email address and phone number
- Details you share about your dog and the training you're interested in
- Any preferred dates or contact methods you tell us about
3. Lawful basis for processing
- Contract: where we need your details to provide training you've booked.
- Legitimate interest: to respond to your enquiry and call you back.
- Consent: for any marketing messages, which you can withdraw at any time.
4. How we use and store your data
We use your details only to respond to your enquiry, arrange and deliver training, and provide aftercare. General enquiries are kept for 12 months, or until you ask us to delete them. Client records are kept for as long as needed to provide our services and meet legal obligations.
5. Third-party processors
- Hosting: [e.g. Cloudflare] — hosts and delivers this website.
- CRM / enquiry handling: [e.g. GoHighLevel] — stores and manages enquiries.
- Social media: links to our social profiles take you to those platforms, which have their own privacy policies.
We never sell your personal information.
6. Marketing communications
We'll only send marketing messages if you've agreed to receive them. You can opt out at any time by replying "STOP", using the unsubscribe link, or emailing [CONTACT EMAIL].
7. Your rights under UK GDPR
- Access the personal data we hold about you
- Have inaccurate data corrected
- Have your data erased
- Restrict or object to how we process it
To use any of these rights, email [CONTACT EMAIL]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
See our Cookie Policy for how we use cookies.